TERMS AND CONDITIONS OF BOOKING

Detailed below are the terms and conditions on which we take bookings and make arrangements on behalf of our clients and customers. We do not accept any bookings on any other terms.

1. Payment Terms
A deposit which is pre-stated upon any given quote is payable upon booking, verbal or otherwise to secure the arrangements detailed therein. The final balance for accommodation is payable upon arrival to the Hotel. Any booking made within 7 days of the stay is payable in full upon booking. All agency bookings to be paid in full at least 7 days prior to arrival, no number changes will be permissible after this time.

2. The Contract
The contract to provide the arrangements or facilities shall be created by our acceptance of your booking which will be as from the date your deposit is received, or from agencies when an e-mail, letter or facsimile is received with a confirmed booking.

3. Third Parties
When making arrangements on behalf of clients, contracts with third parties for provision of all the necessary facilities. In doing so it is expressly agreed that we act only as an agent of the client and that no liability of any kind whatsoever caused shall attach to us in connection with or arising out of such arrangements. The contract between ourselves and the client shall be subject to any terms and conditions of contracts with third parties.

4. Alterations or cancellation of arrangements by third parties.
If any of the bookings are changed or cancelled or over-booked we will use our best endeavors to provide a suitable alternative and/or secure a refund for the client only of monies paid to a third party, but is not obliged and cannot guarantee to do so.

5. Changes to arrangements
Every reasonable effort will be made by us to adhere to advertised and confirmed arrangements, but we reserves the rights at its sole discretion to alter, omit or change arrangements should it be found necessary to do so, and shall have no liability whatsoever to the client for any such changes, save a refund of any monies not expended.

6. Prices
We reserve the right to alter published or confirmed prices at any time prior to the event, to cover increased costs incurred.

7. Changes to arrangements by client
Every effort will be made by us to accommodate any changes or alterations requested. Extras will be charged as such. Reduction in the number of a party will be treated as a cancellation, but only in respect of the number of reduced places. In the event that the client is in breach of any obligation under this contract, or has entered into receivership or liquidation, or has become bankrupt or insolvent, then this contract shall be treated as cancelled by the client. In all such cases, cancellation charges in accordance with paragraph 8 shall be applied.

8. Cancellation
If any client wishes to cancel arrangements for whatever reason, the following cancellation rules shall apply: More than 7 days prior to the event date, your deposit is not refundable however no further charges shall be made apart from condition 8a.
8a. Less than 7 days to the event date shall incur a 100 %charge of the final balance of the person or persons who have cancelled. Credit/Debit card details are held on file until one week after the booking date and then details are shredded. 3rd party bookings from tour operators or party organisers shall have their Credit/Debit card details held on file until the last booking of the Season (Nov) of any year. Payments for such groups may then be taken directly from Credit /Debit cards. Deposits are non refundable.
All cancellations must be made in writing.

9. Liability
We shall not be liable for any matter whatsoever that is beyond its control, and shall not in any circumstances be responsible for any sequential or indirect loss that may be incurred by the client or its guests, associates and agents, or any third party.

10. Descriptions
In compiling our details on our internet web site and establishing all our arrangements we have relied on the information provided by third parties. Wherever possible these have been verified. However, should you find anything that is not as described, please let us know as soon as possible, so that we can give it our attention.

11. Acceptance
The making of a booking with us, however confirmed, shall be deemed as acceptance by the client of the above terms and conditions.

12. The English Law
This contract shall be governed by English Law and shall be subject to the sole jurisdiction of the English Courts, we follow the guide lines of "The Pink Booklet" which is a practical guide to legislation for accommodation providers.